help_ticket

Vars
admin_replied	Has the admin replied to this ticket yet?
closed_at	The time at which the ticket was closed
id	Unique ID of the ticket
initiator	Initiator key name
initiator_client	It's the person who ahelped/was bwoinked
initiator_key	Initiator key. More stable
linked_admin	It's admin who linked to current ticket
messages	Collection of all ticket messages
opened_at	The time at which the ticket was opened
stat_name	Name used for stat panel
state	The current state of the ticket
ticket_autoclose_timer_id	ID for the autoclose timer
ticket_counter	Static counter used for generating each ticket ID
ticket_type	Ticket type. Used for sorting Admin/Mentor tickets
ticket_type_hidden	Hidden type. Used for chat messages
writers	List of all client keys who currently write to this ticket
Procs
send_creation_message	Notifies the staff about the new ticket, and sends a creation confirmation to the creator

Var Details

var
admin_replied

Has the admin replied to this ticket yet?

var
closed_at

The time at which the ticket was closed

var
id

Unique ID of the ticket

var
initiator

Initiator key name

var
initiator_client
– /datum/persistent_client

It's the person who ahelped/was bwoinked

var
initiator_key

Initiator key. More stable

var
linked_admin
– /datum/persistent_client

It's admin who linked to current ticket

var
messages
– /list

Collection of all ticket messages

var
opened_at

The time at which the ticket was opened

var
stat_name

Name used for stat panel

var
state

The current state of the ticket

var
ticket_autoclose_timer_id

ID for the autoclose timer

var
ticket_counter
– /static

Static counter used for generating each ticket ID

var
ticket_type

Ticket type. Used for sorting Admin/Mentor tickets

var
ticket_type_hidden

Hidden type. Used for chat messages

var
writers
– /list

List of all client keys who currently write to this ticket

Proc Details

proc
send_creation_message
(/client/creator, message, ticket_type)

Notifies the staff about the new ticket, and sends a creation confirmation to the creator

help_ticket /datum/help_ticket

Vars

Procs

Var Details

var admin_replied

var closed_at

var id

var initiator

var initiator_client – /datum/persistent_client

var initiator_key

var linked_admin – /datum/persistent_client

var messages – /list

var opened_at

var stat_name

var state

var ticket_autoclose_timer_id

var ticket_counter – /static

var ticket_type

var ticket_type_hidden

var writers – /list

Proc Details

proc send_creation_message(/client/creator, message, ticket_type)

help_ticket
/datum/help_ticket

var
admin_replied

var
closed_at

var
id

var
initiator

var
initiator_client
– /datum/persistent_client

var
initiator_key

var
linked_admin
– /datum/persistent_client

var
messages
– /list

var
opened_at

var
stat_name

var
state

var
ticket_autoclose_timer_id

var
ticket_counter
– /static

var
ticket_type

var
ticket_type_hidden

var
writers
– /list

proc
send_creation_message
(/client/creator, message, ticket_type)